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Assine AgoraThis policy describes how Foco Câmeras collects, uses, and protects your personal information when you use our site, purchase goods or services, or interact with our online platform. We are committed to protecting your privacy and handling your personal data in a responsible and transparent manner.
We collect personal information you provide directly to us when you:
- Create an account on our site
- Place an order for products or services
- Register for a workshop or event
- Request a repair or maintenance service
- Use our digital printing services
- Contact us for support or inquiries
- Subscribe to our newsletter or marketing communications (where applicable and with your consent)
The types of personal information we may collect include your name, billing and shipping address, email address, phone number, payment information, and details about your purchase history and service requests.
We also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referring URLs, and information about your activity on our site, such as pages viewed and links clicked. This information is collected through cookies and similar tracking technologies.
We use your personal information for the following purposes:
- To process and fulfill your orders for products and services
- To provide and manage the repair, maintenance, workshop, and printing services you request
- To process payments and prevent fraudulent transactions
- To communicate with you about your orders, services, or inquiries
- To improve our site and the services we offer
- To send you marketing and promotional communications (if you have consented to receive them)
- To comply with legal obligations and enforce our terms and conditions
Our legal basis for processing your personal information depends on the specific context in which we collect it. Primarily, we process your data:
- To perform a contract with you (e.g., processing your order, providing a service you requested)
- To comply with a legal obligation (e.g., maintaining records for tax purposes)
- Based on our legitimate business interests (e.g., improving our services, preventing fraud), provided these interests are not overridden by your data protection rights
- Based on your consent (e.g., for sending marketing communications)
To exercise these rights, please contact us using the contact information provided below.
We do not sell your personal information. We may share your information with third parties only in the following limited circumstances:
- With service providers who perform functions on our behalf, such as payment processors, shipping companies, and IT service providers. These providers have access to personal information only as needed to perform their functions and are required to protect the information.
- With your consent or at your direction.
- When required by law or to respond to legal process, such as a court order or subpoena.
- To protect the rights, property, or safety of Foco Câmeras, our customers, or others.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to object to our processing of your personal information
- The right to request restriction of processing your personal information
- The right to request data portability (receiving your data in a structured, commonly used format)
- The right to withdraw your consent at any time, where we process your data based on consent. This does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise these rights, please contact us using the contact information provided below.
We use cookies and similar tracking technologies to collect information about your browsing behavior on our site. This helps us analyze site traffic, improve site functionality, and personalize your experience. You can control the use of cookies through your browser settings.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
If you have any questions or concerns about this privacy policy or our data practices, please contact us by post at:
Foco Câmeras
2345 Rua da Consolação
Consolação, São Paulo, 01301-100
Brazil